Personnel Processing Branch Army Garrison Logo

DEERS & ID Cards

Lunch Time (Closed)11:30am - 12:30pm
Hours: Mon - Wed, Fri7:30am - 11:30am
12:30pm - 4pm
Hours: Thr08:30am - 11:30am
12:30 - 4pm
Federal HolidaysClosed
Voice Mail719-524-3704
Fax719-524-1202
Appointment Link
https://rapids-appointments.dmdc.osd.mil/
Link for Creating or Modifying Appointments for DEERS/ID Cards
Mail CorrespondanceHuman Resources Services Center
Attn: ID Cards
1839 O'Connell Blvd / Bldg 1039
Ft. Carson, CO 80913

Required Documents List

Sponsor must be present for all transactions unless current and valid general or special (ID/DEERS) power of attorney is presented (2013)

RA, NG, RESERVE, ID CARD RENEWAL/UPDATE

  1. Two forms of valid ID
    1. Old CAC with drivers license or current passport or SS card or birth certificate.
  2. The following applicable documents:
    1. Promotion Order
    2. Reenlistment Contract or Extension orders
    3. Enlisted Record Brief (ERB)
    4. Officer Record Brief (ORB)
    5. Oath of Office (from enlisted officer)
  3. Military Members must be within grooming standards, per AFI 36-3026
  4. ID cards are not reissued to soldiers or family members being frocked until promotion orders are presented.
  5. R/A soldiers name change: ERB or ORB
  6. Reserve/National Guard name change: 2-A for Enlisted, 2-B for Officers

RETIREE (Reg. Active Duty)

  1. Two forms of valid ID
    1. Old CAC with drivers license or current passport or SS card or birth certificate.
  2. DD 214 copy 4 or retirement orders

RETIREE and Spouse: 65 Years Old

  1. Retirement ID, Drivers License, & Medicare Card.

RESERVE RETIREE (60 years of age)

  1. Two forms of valid ID
    1. Old Reserve Retiree ID card with Drivers License or current passport or SS card or birth certificate.
  2. 20 Year Letter

LOST ID CARD FOR SOLDIERS (includes final out-processing)

  1. Two forms of valid ID
    1. Drivers License or current passport or Social Security card or Birth Certificate
    2. Note: If no form of ID is available, Soldier must present a completed affidavit of identity form, (obtained from the ID/DEERS Section), to be completed in conjunction with S1's E-7 or higher ranking NCO, and present to the ID/DEERS Section
  2. Lost memo from Commander
  3. Lost ID memo from the Provost Marshall's Office

LOST RETIREE ID CARD

  1. Lost ID memo from the Provost Marshall's Office. (Retiree must take DD-214 (copy 4) or retirement orders to PMO) OR local police report.
  2. Two forms of valid ID
    1. Drivers License and SS Card or Birth Certificate or Current Passport

LOST DEPENDANT ID CARD

  1. Lost ID card memo from Provost Marshall's Office or local police report
  2. Sponsor present or valid power of attorney presented
  3. Spouse: Two forms of valid ID
      Drivers License and SS Card or Birth Certificate or Current Passport.
  4. Child: Birth Certificate or Social Security card

DAMAGED ID CARD (Soldiers) OTHER THAN NORMAL WEAR & TEAR

  1. Two forms of valid ID:
    1. Old CAC with drivers license or current passport or Social Security card or birth certificate
  2. Damaged ID memo from Commander

NEW MARRIAGE

  1. Marriage certificate (original or certified copy)
  2. Two forms of valid ID:
    1. Drivers license or current passport (photo ID)
    2. Social security card or letter from SSA with SS# and name
    3. Final divorce decree, if applicable

NEW BORN/STEPCHILD/ADOPTION/CUSTODY

  1. New born/step children: State birth certicate (original or certified copy) or Live Birth Record from hospital (including fathers, mothers, and infants information; signed by the doctor or nurse)
  2. Marriage certificate (orignial or certified copy). Required for Step-children enrollment.
  3. Social security card or letter from SSA with name and SS#. Note: Enrollment of Stepchildren: Divorce Decree required if spouse was previously married to a Service Member.
  4. Pre-adoption: US recognized placement agency paperwork or court order of adoption in process.
    1. State birth certicate (original or certified copy) or Live Birth Record from hospital (including fathers, mothers, and infants information; signed by the doctor or nurse)
  5. Adoption: final adoption decree/new birth certificate/SS Card if issued.
  6. Custody/Guardianship: custody or guardianship court order signed by the Judge. Must state for 12 months or longer if temporary Court Order.

Dependent Child ID

  1. Birth certificate and Social Security card
  2. Note: Children under 10 years of age do not receive an ID card unless the following condition(s) exist:
    1. Single parent family
    2. Joint military family
    3. Child residing outside of household

CHILD BORN OUT OF WEDLOCK

  1. Court order establishing paternity or voluntary acknowledgement of paternity or approved dependency determination
  2. State birth certificate (original or certified copy) or Live Birth Record from hospital (including fathers, mothers, and infants information; signed by the doctor or nurse)
  3. Social Security card or letter from SSA with SS# and name

SPONSOR APPELATE LEAVE/INCARCERATED STATUS

  1. Two forms of valid ID:
    1. Old CAC with Drivers License or current passport or Social security card or birth certificate
  2. Verification from approving agency (JAG, Army Legal etc...) or DEERS verification through Army Clerk and Recorders

DEPENDENTS/FULL TIME STUDENTS, CHILDREN AGES 21-23

  1. Note: Sponsor must update dependants information, unless Power of Attorney is presented.
  2. School certification with the following information:
    1. Student letter: Form must be on official letter head from an accredited school.
    2. Date start of school.
    3. Expected date of graduation.
    4. Must state full time or at least 12 credit hours.
    5. Point of contact, name, phone number, and signature of school official
    6. Note: Form must be on Official Letterhead from an accredited school.
  3. NOTE: Sponsor must provide over 50% of dependents care.

UNREMARRIED WIDOW-DB (expired)

  1. Two forms of ID (valid)
    1. Old ID Card with Drivers License or
      SS Card or Birth Certificate or
      Current Passport.
  2. Sponsor's Death certificate (for initial update only).

UNREMARRIED FORMER SPOUSE (DB)20/20/20

  1. Final Divorce Decree (for initial ID Card only).
  2. Marriage Certificate (for initial ID Card only).
    • Old ID Card with Drivers License or SS Card or Birth Certificate or Current Passport
  3. DD214 or Statement of Service (for initial ID Card only).
  4. Note: Only Former Spouses meeting 20/20/20 or 20/20/15 Status may receive continued benefits.

OUTPROCESSING (DEMOB, ETS)

  1. Old CAC. (if CAC lost, memo from unit commander and PMO statement plus two forms of valid ID).
  2. Final DD 214, Copy #4 (no worksheet)
  3. REFRAD or separation order.
  4. Clearance paper or out processing checklist.

MAIL OUT PROGRAM

  1. Sponsor resides in another state and no POA is available.
  2. Two forms of ID (valid).
    1. Old ID card with drivers license or current passport or SS card or Birth Certificate Social Security card or birth certificate
  3. Current address of sponsor. Note: dependent will be issued 30-60 day temporary ID until mail-out returned.
  4. If sponsor or dependent is incapacitated or immobilized:
    1. Notarized 4x6 (minimum size) Photo of applicant.
    2. Notarized DD Form 1172-2.
  5. Mail Documents to the ID Cards/DEERS Section. (See top of this document for address.)

ENROLLING SPOUSE & CHILDREN WITH FOREIGN DOCUMENTS

  1. Spouse: marriage certificate and birth certificate and ID's. (Identification must meet I-9 Requirements)
  2. Child: Birth Certificate
  3. NOTE: All Foreign Documents must be translated to English.

DOD CIVILIANS/CONTRACTORS: NEW HIRE / RENEWAL

  1. Must already be top loaded in DEERS
  2. Two forms of valid ID:
    1. Old ID card with drivers license or passport or Birth certificate or Social Security card.

DOD CIVILIAN/CONTRACTOR: LOST/STOLEN ID

  1. Memo from manager or supervisor (if lost or stolen).
  2. Memo from Provost Marshall's Office (PMO)
  3. Two forms of valid ID:
    1. Drivers license or passport or Birth certificate or Social Security card.

NON-APPROPRIATE FUND (NAF)

  1. DD form 1172-2 signed by Signature Card holder.
  2. Two forms of valid ID:
    1. Drivers license or passport or Birth certificate or Social Security card.
  3. Memo from manager and PMO statement if lost or stolen.

DISABLED AMERICAN VETERAN: INITIAL/LOST

  1. VA letter stating 100% disability rating (initial card).
  2. DD 214 (initial card)
  3. Two forms of valid ID:
    1. Drivers license or passport or Birth certificate or Social Security card.
  4. Social Security card (initial ID card issueance)
  5. PMO or police report if lost or stolen

Still have questions?

Please visit Bldg 1039 Rm 117