frequently asked questions

  1. Q) I PCSed to Fort Carson from a CONUS location. I came to Fort Carson, signed in, and then went back to my prior duty station to collect my dependents and relocate them to Fort Carson. Can I be reimbursed the travel expenses incurred when I went to pick up my family?
  2. Q) What is DLA and how is it paid?
  3. Q) What exactly do I need to have when I settle a PCS travel for myself, my dependents, and my DLA?
  4. Q) I just don't have the extra money it costs to move to my duty station. How can Finance help me move my dependents and my household goods?
  5. Q) I am PCSing out.; "My report no later than date"; is before the end of the school year. But my family would rather stay until the end of the school year. Since I am relocating prior to my family, will we still receive the dependent travel? What about getting an advance for my family to travel with?
  6. Q) I am PCSing to an OCONUS duty station. How can I get my car there?
  7. Q) I just PCSed to Fort Carson. I had to stay at the Colorado Inn until I could find a place to live or they had room for me in the barracks. Can I get reimbursed for the lodging expense?
  8. Q) I am a Reserve Soldier who was activated for a Contingency Operation.  Where can I obtain information regarding my contingency travel voucher?
  9. Q) I'm a single soldier with joint custody of a child (paying child support). Am I entitled to BAH?
  10. Q) I have recently re-enlisted or extended why did my pay stop?
  11. Q) What is Temporary Lodging Expense (TLE)?
  12. Q) How do I start a U.S. Savings Bond Allotment?
  13. Q) What is special leave accrual (SLA)?
  1. Q) I PCSed to Fort Carson from a CONUS location. I came to Fort Carson, signed in, and then went back to my prior duty station to collect my dependents and relocate them to Fort Carson. Can I be reimbursed the travel expenses incurred when I went to pick up my family?

    A) No, you are not authorized reimbursement for travel expenses incurred when you left Fort Carson to pick up your dependents and relocate them to Fort Carson. As the service member, you are authorized one way travel from your old duty station to your new duty station. Your dependents are authorized one way travel from your old duty station to your new duty station. You and your dependents can travel together or separately.

    Refer to the Joint Federal Travel Regulations document located in the Defense Travel Management Office website.

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  2. Q) What is DLA and how is it paid?

    A) DLA is Dislocation Allowance. DLA is not given to single service members SGT (E-5) and below who will not be residing off post at the new duty location. DLA is claimed in box 5 on DD Form 1351-2. Be sure to include your orders, any amendments and DA 31 leave form when you submit your DLA settlement. DLA is typically claimed when you submit dependent travel. All single service members E6 and above may receive the without dependent DLA rate when travel settlements are submitted.

    Refer to the Joint Federal Travel Regulations document located in the Defense Travel Management Office website.

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  3. Q) What exactly do I need to have when I settle a PCS travel for myself, my dependents, and my DLA?

    A) A DD Form 1351-2 is used to claim travel for dependents, service members, and DLA. Be sure to carefully complete the entire form. If you are unsure as to what belongs in each box, feel free to contact a representative of the Fort Carson Finance Customer Service Office. You will also need your orders and any amendments, DA 31 leave forms (signed), and any applicable receipts for expenses $75 and above.

    Refer to the Joint Federal Travel Regulations document located in the Defense Travel Management Office website.

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  4. Q) I just don't have the extra money it costs to move to my duty station. How can Finance help me move my dependents and my household goods?

    A) Visit the DMPO Customer Service Office and we will help you fill out the PCS Travel Advance Request Form. There are a few different advances you can get. If a DLA advance is requested, member will receive the full amount prior to PCS to new duty station. Other advances include travel for you, travel for your dependents or DITY moves. These advances are given at 60-80% of your total Travel entitlements. The remaining 20-40% will be paid at the time of your travel settlement. Please keep in mind that all advances must be settled or you will owe a debt (including the DLA advances). All DITY moves must first be authorized through JPPSO (Joint Personal Property Shipping Office). A copy of your orders and DA 31 leave form are required for these advances. DITY advances also require a completed DD Form 2278 from JPPSO. Another type of advance is an advance on your Base Pay. This is requested using DD Form 2560. A copy of your orders and DA 31 leave form are required with this form. A Pay Advance can be submitted 30 days prior to signing out of your old duty station and up to 180 days from signing into your new duty station. Once member arrived to new duty station a DITY settlement voucher must be submitted to the local DMPO or Transportation (based on local policies and guidelines) to ensure the proper settlement payment is processed.

    Refer to the Joint Federal Travel Regulations document located in the Defense Travel Management Office website.

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  5. Q) I am PCSing out. “My report no later than date” is before the end of the school year. But my family would rather stay until the end of the school year. Since I am relocating prior to my family, will we still receive the dependent travel? What about getting an advance for my family to travel with?

    A) When a Soldier PCS's from one duty location to another one (and) is authorized dependent travel; member can still request and receive an Advance for dependent travel once all proper documentation has been submitted to the DMPO. Refer to Question 3 to review what documents are required for an advance.

    Refer to the Joint Federal Travel Regulations document located in the Defense Travel Management Office website.

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  6. Q) I am PCSing to an OCONUS duty station. How can I get my car there?

    A) If authorized in your orders, you may ship up to 1 POV to your new OCONUS duty location. You are entitled to the mileage rate from your current duty location to the VPC (Vehicle Processing Center), and return. This entitlement also reverses. You may also be reimbursed the mileage incurred to pick up your POV from a VPC. To settle this travel you will need to submit a completed DD Form 1351-2, your orders and any amendments, and the bill of lading.

    Refer to the Joint Federal Travel Regulations document located in the Defense Travel Management Office website.

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  7. Q) I just PCSed to Fort Carson. I had to stay at the Colorado Inn until I could find a place to live or they had room for me in the barracks. Can I get reimbursed for the lodging expense?

    A) Yes, you can be reimbursed for you Temporary Lodging Expense (TLE). However, TLE is only authorized for a maximum of 10 days CONUS. You will need to submit a completed DD Form 1351-2, your orders and any amendments, and an itemized daily lodging receipt with a zero balance. While this is a reimbursable expense, it is not an entitlement. You must show proof of payment being made to the lodging establishment prior to receiving TLE reimbursement. Also, if the Colorado Inn does not have available space, you will need a Statement of Non-Availability control number to be reimbursed for any lodging that was off post. In addition, the 10 day maximum does not have to take place here at Fort Carson. As an example, if you accrued 4 days of TLE while at your old duty station, then 6 days after arriving to Fort Carson, all 10 days are reimbursable.

    Refer to the Joint Federal Travel Regulations document located in the Defense Travel Management Office website.

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  8. Q) I am a Reserve Soldier who was activated for a Contingency Operation. Where can I obtain information regarding my contingency travel voucher?

    A) DFAS-IN has created a web page that provides information and procedures that will help you fill out your contingency travel voucher. Refer to the following site for assistance:

    http://asafm.army.mil/offices/FO/ContingencyTravel.aspx?OfficeCode=1500#Introduction

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  9. Q) I'm a single soldier with joint custody of a child (paying child support). Am I entitled to BAH?

    A) Single soldiers E-5 and below paying child support are required to live in the barracks and are only authorized BAQ-Diff. To qualify for full BAH with Dependents an Authorization to reside off base must be approved by the Garrison Commander and must obtain a Certificate of Non-availability through the Housing Office.

    1. JFTR
    2. CG Policy 4-Fort Carson Billets Standards Paragraph 5A
    3. AR 601-210, Chapter 2 Section 10 (2-10).

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  10. Q) I have recently re-enlisted or extended why did my pay stop?

    A) If you re-enlist or extend within 120 days of your established Date of Separation (DOS), the following must be completed no later than 2 weeks prior to your original DOS to ensure pay does not stop:

    1. You must ensure either your Unit Retention Office or the Post Retention Office located in Bldg 1430 has updated your DOS in the Personnel System.
    2. You must take a copy of your extension/re-enlistment paperwork to the Transitions Section of the Personnel Branch located in Bldg 1218 RM 221. If separation orders have been published then amended orders or revocation orders must be published.
    3. You must take a copy of your new orders to the Finance-Separation Offices located in Bldg 1218 RM 230.

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  11. Q) What is Temporary Lodging Expense (TLE)?

    A) TLE partially offsets the added living expenses within CONUS incurred by a member and dependents due to a PCS. It is a reimbursement for lodging at your losing or gaining station (maximum daily rate of $290.00) (Lodging rate varies). Service member(s) are authorized 10 days of TLE on a CONUS to CONUS IAW JFTR, Chapter 5: Permanent Duty Travel Part H: TLE within CONUS (U5700 Purpose).


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  13. Q) How do I start a U.S. Savings Bond Allotment?

    A) To start or to continue purchasing bonds through payroll deduction you will need to establish an online account with TreasuryDirect (http://www.treasurydirect.gov/tdhome.htm). Once you have an account in TreasuryDirect, you can establish a new allotment using the TreasuryDirect account number through your normal pay system.


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  15. Q) What is special leave accrual (SLA)?

    A) SLA is the authority to carry over more than 75 days of leave at the end of fiscal year IAW AR 600-8-10 Chapter 3. Currently the Department of Defense has the authority to approve the carryover of up to 120 days of leave. SLA can be granted for members who:

    1. Serve on active duty for a continuous period of at least 120 days in an area where they are entitled to Hostile Fire/Imminent Danger Pay.
    2. Members assigned to a deployable ship, mobile unit, or other duty designated.
    3. Members assigned to duty designated by the Secretary of Defense as qualifying duty for SLA. This type of SLA can be retained for four fiscal years after the fiscal year in which the continuous period of qualifying service terminated if the SLA was earned October 1, 2008 or later. Leave earned earlier could be retained three fiscal years.

    SLA can also be granted for members who serve on active duty in a duty assignment in support of a contingency operation during a fiscal year; they can retain up to 120 days of SLA until the end of the second fiscal year after the fiscal year in which such service on active duty is terminated, if the SLA was earned October 1, 2008 or later. SLA earned earlier was limited to 90 days and one year retention.


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